Who we are
Our website address is: https://lingol.app.
The website is operated and managed by a third party provided, Eyefall Ireland in collaboration with The Football English School. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about on:
Who we Are
- How and why we collect, store, use and share personal information
- Your rights in relation to your personal information, and
- How to contact us in the event of a complaint.
Who We Are
We are The Football English school we collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection regulations which apply across the European Union (including the UK) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use:
Personal information you provide us:
- Full Name
- Company Name (if applicable)
- Full Address
- Contact Phone Number
- Contact Email Address
- Students Name (if different from the above)
- Date of Birth
- Country of Residence
Some examples of when we collect this information include:
- Signing up for our services
- Signing up for more information on our services
- Requesting more information
Personal information you provide about third parties:
If you give us information about another person, you confirm that other person has appointed you to act on their behalf and agreed that you:
- Shall consent on their behalf to the processing of their personal date
- Shall receive any data protection notices on their behalf; and
- Shall consent on their behalf to the transfer of their personal data abroad.
Cookies and similar technologies:
A cookie is a small text file which is placed onto your computer or electronic device when you access our website Similar technologies include web beacons, action tags, local shared objects and single pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use cookies and or similar technologies on this website.
For example, we may use cookies to monitor and or collect the following information:
Browsing behaviour, such as clicked links on our website.
This information helps us to build a profile of our users, some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition, it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you
On the first occasion you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or set your browser to not accept cookies. However, as a result some features on the website may not function.
How we use your personal data
We collect information about our users for the following purposes:
To complete and fulfil your requirement for our services whether that be to complete your online class you have purchased or to provide you with more information on our classes or classes that are relevant to you. We will not retain your information any longer than is required to provide and complete our service to you in which you have signed up to.
We may share your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity
Eyefall Ireland our agency who have built our website via wordpress and woocommerce, also have access to your data when your purchase through our site however they will never utilise your data to market to you or share your information.
Your information will also be shared with additional third parties such as Stripe our online payment processing merchant.
Other than those mentioned your data is not shared with any other third parties.
Whether personal information has to be provided by you and if so why:
The following information is required from you to enable us to fulfil your order for our products and services.
- Full Name
- Full Address
- Phone Number
- Contact Email
- Student(s) Full Name
- Student(s) Date of Birth
- Student(s) Country of residence
We highlight on our forms what items are mandatory, all other information you provide us is optional.
How Long your personal information will be kept
We will hold your personal information for the following periods:
All information mandatory or optional will be retained on our systems for as long as you are partaking in our classes or have expressed interest in continuing into the more advanced classes. We will not retain your information for any longer than is required to fulfil our services to you or if you have asked us to retain your information longer in order to advise of any new information which is of legitimate interest to you.
We will never contact you for any other reason.
Your purchasing information will be retained only for as long as legally required to process and clear your payment for the length of the class and on completion of our services to you.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
- Consent
- Contract
- Legal obligation
- Legitimate interests
The legitimate interests relied upon are as follows:
Progression into a more advanced class and documentation of results and or contact should new relevant material and classes become available.
Consequence of our use of your personal information
You may be targeted with adverts for products or services which suit your requirements based on the information you provide on our site. You also may be contacted by phone or email if available slots come available to classes you have shown interest or if more classes become available.
Keeping your information secure
We have the appropriate security measures in place to prevent personal information from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal information to those who have genuine business need to know it. Those processing your information will only do so in an authorised manner and are subject to a duty of confidentiality.
We will also use technologies and organisation measures to keep your information secure. These measures may include the following examples:
Access to data for management only through password protected systems.
Our suppliers who host our website and therefore the information within it are certified to ISO 27001 this family of standards helps us to manage your information and keep it safe and secure.
We also have procedures in place to deal with any suspected data breach and should this happen you will be notified within 72 hours of the breach as per GDPR regulations.
Indeed whilst we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.
Children and the validity of consent
Where we obtain consent from any user, we will take the reasonable steps to ascertain whether the user is over 13 years of age and whether the child has sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
The user is required to confirm they are over 18 years of age.
What rights do I have?
Under the General Data Protection Regulations, you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing of information and transparency over how we use your personal information
- Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Receive the personal information concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations.
- Object at any time to processing of personal information concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal information
- Otherwise restrict our processing of your personal information in certain circumstances
- Claim compensation for damages caused by our breach in any data protection laws
If you would like to exercise any of these rights, please:
Email, call or write to us
Let us have enough information to identify you
Let us have proof of your identity ( a copy of driving license, passport or a recent credit card or utility bill)
Let us know the information to which you request relates.
From time to time we may also have other methods to unsubscribe (opt-out) from any direct4 marketing including unsubscribe buttons and links. If such are offered, please note that there may be some period of time after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Changes to the privacy policy
This privacy policy was published on 18/9/2020 and last updated on the 18/9/2020. We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are ware of the most recent version that will apply each time you access this website.
Contacting Us:
If you have any questions about this policy or information, we hold about you please contact us by:
e-mail: hello@tfes.info
post: 20 Harcourt Street, Dublin, Ireland
or
phone: 0044 7568552740